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Samsung Galaxy Ace battery has what looks like expanded and therefore will not fit in the phone.

Anonymous
Not applicable

I am unsure whether my phone would be under guarantee to get a replacement battery or that I would need to buy a new one.

 

Hope somebody can help me out.

 

Many thanks

Alex

Message 1 of 18
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Anonymous
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@MI5 wrote:
It is....
Out of warranty battery replacement by apple is over £60 + not having phone whilst battery is replaced.
Same 5 min DIY for Galaxy is less than 5 mins & £15.

Now if you want to discuss how long warranty periods should be...........?

Can't put it like that, not comparing like for like.

 

How much would it be to send your phone away to Samsung for a replacement battery?

 

You can (if you want) buy a new battery for an iPhone and fit it yourself, takes 5mins.

 

All of that is besides the point though, the battery in a device should last the duration of the devices warranty.

Message 11 of 18
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MI5
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I'm comparing changing a phone battery in 2 devices, how can that not be like for like?

My Mother is quite happy to fit a new battery in her Nokia - She wouldn't be able to do it with an iPhone - Simples !!!!

As I said.... warranty period....
12 months for Apple Vs 2 years for Samsung.

I'd much rather have a catastrophic phone failure covered after 18 months rather than having to shell out £150 odd for a replacement OOW iphone in the same time period.

Should I ever have (and I never have had) a battery fail on me I'll shell out the £15 for a new one.....

You can go on as much as you like about how great Apple warranties are but owners are paying through the nose for the privilege.

An iPhone costs around £130 to build and it's sold for over £500 - No wonder they can cover batteries (that hardly ever fail) for 12 months......

I'll save you the time on Google too.... The S4 costs around £150 to build but the warranty is twice as long, therefore, by default they are likely to have twice as many claims and only half the profit margin.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 12 of 18
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Anonymous
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Overly defensive wink

 

My statement was simple, all parts of the device should be covered under the same warranty.

 

Of course longer warranties are better, doesn't change the point above though slight_smile

 

It's not an Apple vs the world argument, it is a simple statement, the OP's battery (and everyone elses) should be covered for the duration.

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MI5
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Checked a few warranty rules regarding batteries and it seems Nexus 4, HTC One etc offer full battery cover for the warranty period, so it would appear that where a battery is not easily removed by the consumer the manufacturer will warrant the battery longer.
Moral - If you want extended battery warranty, buy a phone with non removable battery.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 18
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Anonymous
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@MI5 wrote:
Checked a few warranty rules regarding batteries and it seems Nexus 4, HTC One etc offer full battery cover for the warranty period, so it would appear that where a battery is not easily removed by the consumer the manufacturer will warrant the battery longer.
Moral - If you want extended battery warranty, buy a phone with non removable battery.....

Haha sorry nope, still not accepting it.  Should be covered even if you can change it yourself.

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jonsie
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I agree that batteries should last as long as the manufacturer's warranty but I also have never had a battery fail in over 30 years of owning a mobile phone. The demands on batteries though are so much more strenuous on the smartphone of today.

 

I cannot for the life of me work out why a manufacturer puts so many power hungry features on a phone but won't back it up with a decent battery that will last more than a day with minimal usage. I know they will throw size as an issue but with everything nowadays being made smaller and larger capacity, why not invest in battery structure?

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MI5
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Someone needs to come up with better battery tech. At the moment it doesn't exist in the form required by phones. If one of the manufacturers could invest in battery tech they really would have something innovative to shout about wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
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Well guv, we can do it but there are one or two snags:

 

Lipobatt.JPG

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