Samsung Galaxy Ace 2

[Anonymous]

Hi, can someone please help me. 

Ive got the Samsung ace 2 and as soon as the warrenty ran out its started getting faults.

The 1st fault is it doesnt seem to want to acknowledge my sd memory card which has been in the phone sice day 1,, it says sd card removed and then when i either restart phone or re-insert memory card it will either acknowledge it or wil say its a blank card. 

and the 2nd fault is its started to switch itself off.

I tried to restore to factory settings but fone says i need to delete samsung account but i dont know how to do that. 

Can anyone tell me if I need a new fone or if it should be easy to fix.

Help Please

Many Thanks

[Anonymous]

try formatting the card once, that seems to help other ace 2 users from what I've read online

as for the phone switching itself off try this, also found online:

In Settings-> Wireless and networks-> Wi-Fi settings you can press the menu button to go to advanced settings. Here you will see the Wi-Fi sleep policy which means that the Wi-Fi will turn off once phone's screen turns off. This person chose for 'Never' instead of the standard 'When screen turns off', and didn't have any problems for 3 weeks straight. After that he switched it back just to see what would happen and the phone turned off by itself the same day. Hope this helps

[Anonymous]

Hi,

Pull the battery and clean the connections on the battery and phone using something like an erasor on the end of a pencil.

Try this hard reset.  http://www.hard-reset.org/factory-default/how-to-safety-master-reset-samsung-galaxy-ace-2-i8160-easi...

Before removing your SD card : 

In Idle mode, select Applications → Settings → Storage
→ Unmount SD card → OK.

Re insert it to see if this helps. Even though the card and been in use since getting the phone they can go faulty so perhaps try a second SD card.

An option is to try Samsung Uk Support http://www.samsung.com/uk/support/main/supportMain.do

[MI5 · Accepted solution]

1 - A factory reset can be done from recovery menu (Hold Vol Up + Home + Power keys together). This will clear everything off the phone so make sure you back up first.

2 - SD card - Take it out and put it into your PC or Laptop (via card reader if necessary) and see if you can read it. If so copy everything to your PC's hard drive and then format the card, either on the phone or on the PC to FAT32 file structure.

3 - How long have you had the phone? The standard Samsung warranty is for 2 years......

[Anonymous]

Thanks, I got the phone in November last year from Phones4u so hopefully its got 2 year warranty, don't really want to have to buy a new phone so hoping the resets will work.

Thanks for your help  

[MI5]

11 months warranty left if all else fails.....

[Anonymous]

Let us know how you get on kelw9912

[Anonymous]

Well I tried the resets but it said it couldn't do them as I needed to delete my Samsung account first. So phoned Samsung and the fone has to go back for 'repairs'.
Thank you all so much for your help.

[Anonymous]

Hope you get it sorted

[Anonymous]

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@Anonymous wrote:
Well I tried the resets but it said it couldn't do them as I needed to delete my Samsung account first. So phoned Samsung and the fone has to go back for 'repairs'.
Thank you all so much for your help.

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you're welcome and let us know the outcome