Samsung Galaxy A20e

ELH · ‎16-04-2020

My phone keeps just cutting off for no apparent reason when I make or receive a call. It's fine for about 30 seconds and then it cuts off. Advice please.

MI5 · ‎16-04-2020

@ELH

I'd try a new SIM card first Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎16-04-2020

Ring ANY number in the link above. Press any option. You should get through to someone who can help. @ELH

Veritas Numquam Perit

MI5 · ‎16-04-2020

Keep trying as you'll get through eventually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎16-04-2020

Also check postcode and clean your simcard

https://status.o2.co.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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