cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung GT-S3650 Phone lock password

Anonymous
Not applicable

Hi, i recently got given an old Samsung GT-S3650, but when i turn it on it asks for a Phone Lock Password and my friend cant remember what it is. :mansad:

 

Do i Take it to an 02 store, or is there a way to reset the password myself?

 

 

 

 

Message 1 of 7
12,106 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
I was hoping the master reset code would override the phone lock code, but it doesn't appear to. I think it will have to go into a repair shop to be reset on a jig.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 4 of 7
12,067 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Can you get the dialer up at all or a number input screen?

If so input *2767*3855# which will reset the phone to factory settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
12,101 Views

Anonymous
Not applicable

hi, yes i get the number input screen when i start the phone,it says "Phone Lock" at top, but your code doesnt work, it says # is unsupported, and its 4 to 8 degits required.

Message 3 of 7
12,095 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
I was hoping the master reset code would override the phone lock code, but it doesn't appear to. I think it will have to go into a repair shop to be reset on a jig.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 7
12,068 Views

Anonymous
Not applicable
ah ok, should i go to Samsung, O2 or would a local repair shop be ok? And thankyou for your help MI5.
Message 5 of 7
12,044 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
You would have to pay so a local repair shop would be your cheapest option I would think.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
12,042 Views

Toby
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:
Let us know how you get on Marty13.

Toby
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 7 of 7
12,028 Views