Solved: Samsung GT-S3650 Phone lock password

Anonymous · ‎07-04-2013

Hi, i recently got given an old Samsung GT-S3650, but when i turn it on it asks for a Phone Lock Password and my friend cant remember what it is. :mansad:

Do i Take it to an 02 store, or is there a way to reset the password myself?

MI5 · ‎08-04-2013

I was hoping the master reset code would override the phone lock code, but it doesn't appear to. I think it will have to go into a repair shop to be reset on a jig.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-04-2013

Can you get the dialer up at all or a number input screen?

If so input *2767*3855# which will reset the phone to factory settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-04-2013

hi, yes i get the number input screen when i start the phone,it says "Phone Lock" at top, but your code doesnt work, it says # is unsupported, and its 4 to 8 degits required.

MI5 · ‎08-04-2013

I was hoping the master reset code would override the phone lock code, but it doesn't appear to. I think it will have to go into a repair shop to be reset on a jig.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-04-2013

ah ok, should i go to Samsung, O2 or would a local repair shop be ok? And thankyou for your help MI5.

MI5 · ‎09-04-2013

You would have to pay so a local repair shop would be your cheapest option I would think.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎09-04-2013

Let us know how you get on Marty13.

Toby

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