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Samsung Buds promotion

Emz89
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When claiming the buds live with the Samsung s21 Ultra are you able to choose the colour?
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MI5
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@Emz89 

The offer is for black buds only.

https://www.samsung.com/ie/galaxy-s21-buds-offer/terms/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@Emz89 

The offer is for black buds only.

https://www.samsung.com/ie/galaxy-s21-buds-offer/terms/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 17
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Emz89
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@MI5 thank you
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MI5
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No problem slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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ROB27
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Will I have a problem claiming the buds Pro and tag from my ultra 512gb since it only came today and I pre ordered on 19th.

But on the order it shows 31st Jan

Cheers.
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MI5
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@ROB27 

It's not a problem as long as you pre-ordered within the promotion period.

The delivery date is irrelevant.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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ROB27
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OK so I applied for the promotion and just got this...

So no info in the email why. And I applied for the correct promotion. I don't get it.

Unfortunately, it doesn't appear you are eligible to take part in this promotion. You can find more information in your email.

For more information, visit our Help & Support page or see our Terms & Conditions.

Although you might not have been successful this time, it's worth keeping an eye on our website. We are running new promotions all the time. The right promotion for you might be just around the corner. To see all our current promotions, please visit our website.

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MI5
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@ROB27 

This one? 

https://20203.samsungpromotions.claims/janpreorder

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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ROB27
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That's the one
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MI5
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@ROB27 

I'd ask O2 to give me proof of my order clearly showing the date you pre-ordered if that isn't clear on thre order in your MyO2?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 17
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