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Level 1: Joiner
Posts: 1
Registered: ‎31-07-2014

SONY XZ3

Phone icons on desktop are showing through main screen. Like ghost icons but they seem to be old ones?
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Posts: 117,669
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: SONY XZ3

@SPnS 

Screen burn can be an issue but only cured by a new screen.

If you've tried all the obvious fixes a repair may be the only option.

I'd do a repair installation first though just to check it's not a firmware issue. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 5: Ponderer
Posts: 90
Registered: ‎13-09-2012

Re: SONY XZ3

Hi if your phone is still in warranty get in touch with Sony they will change it free of charge,I had mine repaired under warranty in June
Level 5: Ponderer
Posts: 90
Registered: ‎13-09-2012

Re: SONY XZ3

It was screen burn I forgot to mention