Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Android

Reply
Highlighted
Anonymous
Posts: 0
Accepted Solution

SIM Network Unlock PIN

I have a Samsung Galaxy S2 which was originally on contract with 02 (now on giffgagf). I'm currently travelling in Australia and want to use a local SIM for calls/internet. I keep getting a request on phone start up for this 'sim network unlock pin' and so can't use the local SIM.

Any ideas where I get this code?
Highlighted
Anonymous
Posts: 0

Re: SIM Network Unlock PIN

[ Edited ]

Hi,

 

The message your getting means the phone is not unlocked to all networks.

 

To get the unlock code you need to request this from the Network the phone is currently locked to. This takes normally around 7 days with 02.

 

As GiffGaff is a virtual network on the 02 network you would not have needed to unlock the phone from 02's network.

 

When you moved to giffgaff did you start on a new number or did you request a PAC Code from 02 to move your mobile number over to Giffgaff ?

 

As far as I know GiffGaff do not provide unlocking solutions. 

 

The quickest way would be to ask a stand alone shop or flea market trader to unlock the phone for a fee.

 

Or if you know someone on 02 ask them to enter their sim card in the phone and make a few calls to latch the sim to the phones imei and request the unlock on your behalf. Free for contract or £15 for Payg {Non iPhone payg must have been live for 12 months}

 

Pretty difficult when your abroad at the moment thou !

 

here's the unlock form if that's the avenue you want to choose on your return.

 

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

Highlighted
Posts: 80,553
Topics: 573
Solutions: 3,881
Registered: ‎04-01-2009

Re: SIM Network Unlock PIN

Another option would be to buy a cheap local P&G phone if you just want to use it for calls and texts.

Highlighted
Anonymous
Posts: 0

Re: SIM Network Unlock PIN

Hi DaveyJ,

 

I had the exact same problem as you whilst I was in Indonesia & Thailand for 5 months for work. One way of getting a sim network unlock pin is by using the website I've linked to below. I stumbled across it a while back and it's been lurking in my bookmarks for a while so should still work. Hope I helped.

 

http://freemobileunlockcodes.com/sim-network-unlock-pin-generator/

Highlighted
Anonymous
Posts: 0

Re: SIM Network Unlock PIN

hi i have samsungyoung gts6310n and i need the 02 unlockpin

Highlighted
Posts: 103,983
Topics: 552
Solutions: 13,434
Registered: ‎04-04-2012

Re: SIM Network Unlock PIN


@Anonymous wrote:

hi i have samsungyoung gts6310n and i need the 02 unlockpin


Follow help here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)