on 12-09-2013 01:41
on 12-09-2013 01:41
Solved! Go to Solution.
12-09-2013 07:13 - edited 12-09-2013 07:24
12-09-2013 07:13 - edited 12-09-2013 07:24
Hi,
The message your getting means the phone is not unlocked to all networks.
To get the unlock code you need to request this from the Network the phone is currently locked to. This takes normally around 7 days with 02.
As GiffGaff is a virtual network on the 02 network you would not have needed to unlock the phone from 02's network.
When you moved to giffgaff did you start on a new number or did you request a PAC Code from 02 to move your mobile number over to Giffgaff ?
As far as I know GiffGaff do not provide unlocking solutions.
The quickest way would be to ask a stand alone shop or flea market trader to unlock the phone for a fee.
Or if you know someone on 02 ask them to enter their sim card in the phone and make a few calls to latch the sim to the phones imei and request the unlock on your behalf. Free for contract or £15 for Payg {Non iPhone payg must have been live for 12 months}
Pretty difficult when your abroad at the moment thou !
here's the unlock form if that's the avenue you want to choose on your return.
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
12-09-2013 07:13 - edited 12-09-2013 07:24
12-09-2013 07:13 - edited 12-09-2013 07:24
Hi,
The message your getting means the phone is not unlocked to all networks.
To get the unlock code you need to request this from the Network the phone is currently locked to. This takes normally around 7 days with 02.
As GiffGaff is a virtual network on the 02 network you would not have needed to unlock the phone from 02's network.
When you moved to giffgaff did you start on a new number or did you request a PAC Code from 02 to move your mobile number over to Giffgaff ?
As far as I know GiffGaff do not provide unlocking solutions.
The quickest way would be to ask a stand alone shop or flea market trader to unlock the phone for a fee.
Or if you know someone on 02 ask them to enter their sim card in the phone and make a few calls to latch the sim to the phones imei and request the unlock on your behalf. Free for contract or £15 for Payg {Non iPhone payg must have been live for 12 months}
Pretty difficult when your abroad at the moment thou !
here's the unlock form if that's the avenue you want to choose on your return.
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form
on 12-09-2013 12:49
on 12-09-2013 12:49
Another option would be to buy a cheap local P&G phone if you just want to use it for calls and texts.
on 12-03-2016 15:16
on 12-03-2016 15:16
Hi DaveyJ,
I had the exact same problem as you whilst I was in Indonesia & Thailand for 5 months for work. One way of getting a sim network unlock pin is by using the website I've linked to below. I stumbled across it a while back and it's been lurking in my bookmarks for a while so should still work. Hope I helped.
http://freemobileunlockcodes.com/sim-network-unlock-pin-generator/
on 08-10-2016 15:21
on 08-10-2016 15:21
hi i have samsungyoung gts6310n and i need the 02 unlockpin
on 08-10-2016 16:09
on 08-10-2016 16:09
@Anonymous wrote:
hi i have samsungyoung gts6310n and i need the 02 unlockpin
Follow help here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/td-p/540294