on 16-04-2014 23:10
on 16-04-2014 23:10
I have just upgraded to the HTC One M8 on my refresh contract. One of the main reasons I stick with HTC is that they are flagship phones with the best hardware, which is what I want as a power user. I was very excited which I found out the M8 was coming with a card slot.
Not so excited after I bought the phone and the card to go in it, when I found out that I couldn't even use the card, as the latest version of Kitkat prevents sdcard use in any non-google pre-installed app.
The only way to fix this is for either O2 to make a change to the Rom or for me to root the phone. I really do not want to do the latter.
I had an online chat with a 'Guru' who didn't know anything about this flaw, and simply told me to uninstall some apps and use the internal storage which is a lot less than the previous HTC One. I wasn't happy with the response I got from the Guru who simply ended the chat mid conversation at 11pm without any warning.
This is not the service I have come to expect from O2 and am very disappointed.
on 16-04-2014 23:24
16-04-2014 23:27 - edited 16-04-2014 23:33
16-04-2014 23:27 - edited 16-04-2014 23:33
Hi and welcome to the community
I can understand your frustration unfortunately the o2 chat is not recommended on here and I think you have found out why if there is no solution are you still within the 7 day cooling off period to return the phone I doubt very much o2 will make a change to the rom of the phone if not you can only hope it will change in the next software release
I personally use my sd card for pictures and viseos and music the apps themselves I keep on the phone
on 16-04-2014 23:45
on 16-04-2014 23:45
SDFix requires the phone to be rooted. As said it's doubtful O2 will make any changes to the rom and the OP doesn't want to root the phone given the implications of doing so.
on 17-04-2014 06:19
on 17-04-2014 06:19
on 17-04-2014 08:12
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on 17-04-2014 08:50
on 17-04-2014 08:50