SAMSUNG S5 Neo. sim card

Anonymous · ‎29-03-2016

trying to connect usuing supplied micro sim but my phone keeps showing no sim. where is it supposed to go and which way up diagrams not helpful at all and this has been going on for 8 hours now

jonsie · ‎29-03-2016

Have you done the sim swap

http://swapmysim.o2.co.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎29-03-2016

@Anonymous wrote:
where is it supposed to go and which way up diagrams not helpful at all and this has been going on for 8 hours now

As you are not sure the sim has been inserted correctly ....have a look at this video

Veritas Numquam Perit

MI5 · ‎29-03-2016

Sim will only go in one way and it should not be forced.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎05-04-2016

Hi @Anonymous have you managed to get your sim properly installed?

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SAMSUNG S5 Neo. sim card

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