Solved: SAMSUNG GALAXY MINI

Anonymous · ‎08-01-2013

I have a Samsung Galaxy Mini which keeps switching itself off. Can happen 2 or 3 times a day. Anybody know why and how I can stop it? Tried to update it but here's the message I get on the O2 website:

How to upgrade:

One Range Accreditation Software - Full Details SW: S5570XWKA9, CSC: S5570O2UKB1

At this time, O2 have not accredited any further software releases for this handset.

jonsie · ‎08-01-2013

First thing to try is a backup then a factory reset. If that doesn't solve the issue then it needs to be returned under the warranty.

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jonsie · ‎08-01-2013

Are there any apps that you have installed recently around the time you had the problem?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎08-01-2013

No, it happens on a daily occurance.

jonsie · ‎08-01-2013

First thing to try is a backup then a factory reset. If that doesn't solve the issue then it needs to be returned under the warranty.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎08-01-2013

Thanks for your help, I'll give that a try.

jonsie · ‎08-01-2013

Good luck, let us know how you get on.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-01-2013

The S3 mini is the GT-I8190.
Type *#1234# for the firmware on your phone - Should be XXALL if it's on the latest.

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SAMSUNG GALAXY MINI

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