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S4 Galery shadow

Anonymous
Not applicable

‎10-12-2013 20:31 - edited ‎10-12-2013 20:33

‎10-12-2013 20:31 - edited ‎10-12-2013 20:33

20131210_202548[1].jpgHi, have a problem with some photos in the galery. In some photos there is grey shadow over some of them. In different photos after a second it covers on different places.

S4 runing jely 4.2.2 before update (afraid of it). Anyone had similar problem?

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MI5
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on ‎10-12-2013 20:41

on ‎10-12-2013 20:41

Strange, but the 4.3 update is OK. Just do a factory reset after you update the firmware, there aren't any issues reported.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎10-12-2013 21:04

on ‎10-12-2013 21:04

Ok will try that.
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Anonymous
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In response to Anonymous

on ‎10-12-2013 22:03

on ‎10-12-2013 22:03

I can confirm I've had no issues with 4.3 and phone seems faster
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Anonymous
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on ‎11-12-2013 13:18

on ‎11-12-2013 13:18

Will do back up and update with reset. Hope it helps.
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Anonymous
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on ‎11-12-2013 13:22

on ‎11-12-2013 13:22

Hope so let us know how you get on
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Anonymous
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on ‎16-12-2013 23:01

on ‎16-12-2013 23:01

So phone is updated and also factory reset done. Still same on some photos. All photos vere stored in SD card., so thought original 64gb Samsung is faulty. So I put it to other fone and laptop and shadow disapeared on both devices. So will try couple more photos and will see. Any ideas?
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Anonymous
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on ‎16-12-2013 23:22

on ‎16-12-2013 23:22

Hi

If still the same after the update and reset, maybe your phone developed some kind of fault.
Have you been in touch with Samsung about your issue?
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MI5
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on ‎17-12-2013 09:00

on ‎17-12-2013 09:00

It's a strange fault but certainly appears to be a phone issue.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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perksie
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‎17-12-2013 14:38 - edited ‎17-12-2013 14:39

‎17-12-2013 14:38 - edited ‎17-12-2013 14:39

Why would there be a flash reflection in the picture?

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