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S4 Battery Woes

Anonymous
Not applicable

Afternoon all, sorry if this has been posted before but Ive found over the last week or 2 that my S4's battery life has been going downhill. 

 

Ive not installed anything new and am running the stock O2 firmware (recently updated)

 

Its turning off pretty randomly and takes me several attempts to get it on again!

 

A few other things ive noticed are:

Doesnt always connect to my laptop

Wont charge in the car (even though it says it is!)

 

I then noticed that the battery is very swollen (so much so that the cover wont go on without force!) 

 

Has anyone else noticed this with theirs? Im worried that the battery only seems to have lasted 9 weeks and i wouldnt say that Im a heavy user!!

Message 1 of 12
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Anonymous
Not applicable

Thank you for updating your thread.

Message 11 of 12
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Anonymous
Not applicable

If your battery is faulty, and the phone is new you shouldn't have to pay for the new battery. I would get Samsung to replace it, and send the one you have ordered back.

Message 12 of 12
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