Solved: S10 5G - Android 10

Craigsuter · ‎26-01-2020

Hey

Im not sure if I'm the only one wodnering

But I was wondering does anyone know when the S10 5G gets the Android 10 / One UI 2.0 update

Cheers

MI5 · ‎26-01-2020

O2 have released it already I believe so check manually for updates, but they are usually released in batches by serial number so if not available now, it should be in a few days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-01-2020

@Craigsuter

Are you on O2 firmware or unbranded?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Craigsuter · ‎26-01-2020

@MI5

Im on O2 firmware

MI5 · ‎26-01-2020

@Craigsuter

O2 have released it already I believe so check manually for updates, but they are usually released in batches by serial number so if not available now, it should be in a few days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Craigsuter · ‎26-01-2020

@MI5

Oh! Cool, I'll keep my eye out for an update as I haven't gotten 1 manually yet

I was wondering, is there somewhere I can check on the release schedule for these for future?

MI5 · ‎26-01-2020

@Craigsuter

www.sammobile.com is a good resource.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

SteveyTay · ‎16-02-2020

This is NOT solved as of today still not had android 10 update received December security but nothing more. When is it due??????

MI5 · ‎16-02-2020

@SteveyTay

Need your CSC please.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Chris_K · ‎19-02-2020

Hi @SteveyTay (and all other S10 5G folks), I've got some great news for you... The Android 10 update is now live for S10 5G devices. We apologise for the delay with this one, but unfortunately the version we were working with had some issues we wanted to get fixed before it reached our customers.

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