cancel
Showing results for 
Search instead for 
Did you mean: 

Reverse Synching Samsung A3

Anonymous
Not applicable

I just picked up a Samsung A3 from an O2 store. The store synched my accounts and so all my work mobile contacts are now on my personal mobile. How do I reverse this?

 

I cannot delete a contact without it also deleting from my wpork mobile 

Message 1 of 6
2,285 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
What account is it getting the contact details from?
Find that in Settings >Accounts and remove it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 4 of 6
2,274 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
The phone will only sync what it's told to sync.
If you remove the work account that it's syncing to, it will stop.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
2,280 Views

Anonymous
Not applicable

Thanks. I realise that I am being relatively clueless, but I have looked to see how to remove the synched device, without success. Do you know how I could do this?

Message 3 of 6
2,278 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
What account is it getting the contact details from?
Find that in Settings >Accounts and remove it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
2,275 Views

Anonymous
Not applicable

Thank you. I have removed this and have deleted work contacts. I can now re-synch without People contacts. Thank you for your help.

Message 5 of 6
2,271 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
Not a problem at all.
Happy to help and welcome slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
2,269 Views