Restricted mode youtube

[HKellaway]

Restricted mode has turned on on my YouTube and is saying it requires administrator to turn off

[madasaf1sh]

@HKellaway

You should be able to turn this off by following the instructions below:

https://support.google.com/youtube/answer/174084?co=GENIE.Platform%3DAndroid&hl=en

This is possibly a Parental Control, that is a bit over zealous, but can be worked round in the settings of Youtube.

[MI5]

@HKellaway 

Many have been effected by thhis issue thhis week and we have @O2Lisa looking into it.

Try turnng off parental control / age restriction Guide: O2 Age restriction but if it's not that @O2Lisa will contact you to check your account in the morning.

[O2Lisa]

Morning @HKellaway 

If you're still having issues with this you can private message me and I can check your account for you.

[Cleoriff]

You must be our 'You Tube restricted' expert by now @O2Lisa 

[O2Lisa]

I wouldn't go as far as an expert just yet @Cleoriff 

[Cleoriff]

@O2Lisa  by the time you have finished dealing with another 300 or so, that'll do the trick

[MI5]

Just need to figure out what O2 changed and undo it

[Kuribo]

FWIW this doesn't seem to happen with unlocked devices so, O2 firmware related? My phone was bought unlocked and if I turn WiFi off, on 5G restricted mode for YouTube is still turned off.

[Christian001]

@ O2Lisa I’m having the same issue, if you could look into this that would be great!