cancel
Showing results for 
Search instead for 
Did you mean: 

Restoring WhatsApp texts after moving to apple

mark245
Level 1: Joiner
  • 21 Posts
  • 8 Topics
  • 0 Solutions
Registered:

Hi, I just moved to an apple device from a Samsung. I setup the Apple device as new and have WhatsApp running, but then realised I had some older texts on my android phone. When I tried to bring up WhatsApp on my android it would not work as it wanted my sim to be registered but I have already moved it to my new device.

 

Any advice please if it is possible to get the texts back from my old android phone or it stuck forever on my phone, or google somewhere ?

 

many thanks.

 

Mark

Message 1 of 3
1,265 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128213 Posts
  • 614 Topics
  • 22518 Solutions
Registered:
If you had set it to backup whatsapp you should be able to import your back up file.
If not, put your sim back in old phone and backup to whatsapp servers first.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
1,257 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 128213 Posts
  • 614 Topics
  • 22518 Solutions
Registered:
If you had set it to backup whatsapp you should be able to import your back up file.
If not, put your sim back in old phone and backup to whatsapp servers first.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
1,258 Views

EmilieT
Former Staff
  • 5427 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @mark245, how are you getting on with this? It' be great if you could let us know if the info @MI5 shared helped you recover your whatsapp history slight_smile

 

 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
1,183 Views