Repair

[Hobbo]

I have sent my one plus 5 for repair as the phone would not charge and apparently it's under warranty. The shop sent it and I received a text message today telling me they have received the phone at the repair place. Does anyone know a rough idea of when I will get it back? Cheers

[liggerz87]

Be lucky if you don't get reply back saying screen smashed I think it can take 2 to 3 weeks maybe a month don't hold me on it wait for others to reply

[jonsie]

If it's a simple repair them about ten working days from sending it in. Hopefully they don't say it's water damage and not covered under warranty!

[Anonymous]

Usually a 3-4 day turnaround but we usually advise you go straight to the manufacturer not O2 repair 

[MI5]

Your best course of action is to call repairs and ask them how long it will take.

[Bambino]

@Hobbo If O2 repairs do not resolve your issue, here is the link to OnePlus customer support: https://support.oneplus.com/

[Anonymous]

They may not touch it if o2 have already been at it