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Level 1: Joiner
Posts: 48
Registered: ‎09-05-2013
Accepted Solution

Re: Nokia Lumia 520

My Nokia Lumia 520 keeps freezing or I switch it on and it says resuming on the screen. Any idea of the problem? It's nearly 10 months old on PAYG.

Anonymous
Posts: 0

Re: Nokia Lumia 520

[ Edited ]

Hi,

 

Check your on the newest firmware available.

 

Also try a soft reset or a hard reset but make a back up as this typically deletes data.

 

Quote from Nokia Discussions.

"Did something happen before you encountered this issue? You can press the Volume down and the Power button until the phone reboots. This process will refresh the device software. You can also follow the troubleshooting steps shown on this link:"

http://www.hard-reset.com/nokia-lumia-520-hard-reset.html

 

If no help your under warranty so seek assistance from a Nokia Carepoint.

 

http://www.nokia.com/gb-en/support/care-point/

Anonymous
Posts: 0

Re: Nokia Lumia 520

Posts: 115,806
Topics: 571
Solutions: 15,917
Registered: ‎04-04-2012

Re: Nokia Lumia 520

Sounds like it's not shutting down properly so the Power + Vol Down trick should sort it out.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 48
Registered: ‎09-05-2013

Re: Nokia Lumia 520

Thank you will try this

Level 1: Joiner
Posts: 48
Registered: ‎09-05-2013

Re: Nokia Lumia 520

thank you will try this
Anonymous
Posts: 0

Re: Nokia Lumia 520


@skyerayleigh wrote:

Thank you will try this


 

Awesome.

 

Hopefully it will help you.

 

 

Level 1: Joiner
Posts: 48
Registered: ‎09-05-2013

Re: Nokia Lumia 520

Thank you
Highlighted
Anonymous
Posts: 0

Re: Nokia Lumia 520

Let us know how you get on
Level 1: Joiner
Posts: 48
Registered: ‎09-05-2013

Re: Nokia Lumia 520

Fingers crossed, at the moment it's OK thanks