Nokia Lumia 520

[skyerayleigh]

My Nokia Lumia 520 keeps freezing or I switch it on and it says resuming on the screen. Any idea of the problem? It's nearly 10 months old on PAYG.

[Anonymous]

Hi,

Check your on the newest firmware available.

Also try a soft reset or a hard reset but make a back up as this typically deletes data.

Quote from Nokia Discussions.

"Did something happen before you encountered this issue? You can press the Volume down and the Power button until the phone reboots. This process will refresh the device software. You can also follow the troubleshooting steps shown on this link:"

http://www.hard-reset.com/nokia-lumia-520-hard-reset.html

If no help your under warranty so seek assistance from a Nokia Carepoint.

http://www.nokia.com/gb-en/support/care-point/

[Anonymous]

Have a look here any help?
http://discussions.nokia.com/t5/Nokia-Lumia/Nokia-Lumia-520-hanging-problem/td-p/2011232

[MI5 · Accepted solution]

Sounds like it's not shutting down properly so the Power + Vol Down trick should sort it out.

[skyerayleigh]

Thank you will try this

[skyerayleigh]

thank you will try this

[Anonymous]

---

@skyerayleigh wrote:

Thank you will try this

---

Awesome.

Hopefully it will help you.

[skyerayleigh]

Thank you

[Anonymous]

Let us know how you get on

[skyerayleigh]

Fingers crossed, at the moment it's OK thanks