on 13-11-2018 11:43
Hy, the O2 have locked (bared) my Samsung device, I have asked them what can I do now, here is the answer:
Unlatching a Samsung device :
Insert another network active SIM in the handset.
This should ask for a code.
Input the 8 digit unlock code when requested.
The device will now be unlocked.
Please tell me somebody what means "insert another network active SIM in the handset"
Can I insert my husband active SIM to my phone, it will activate my phone, then after I insert my old SIM to my phone again.? Sorry, I am 70 years old, and now I am in abroad. Thanks for help advance, By.
Solved! Go to Solution.
on 13-11-2018 11:51
Hi @Ica
The unlocking process is here and varies by phone type, so read carefully please https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
"Insert a non O2 sim" means a sim from another network, ie EE, Vodafone, ThreeUK etc.
on 13-11-2018 11:51
Hi @Ica
The unlocking process is here and varies by phone type, so read carefully please https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
"Insert a non O2 sim" means a sim from another network, ie EE, Vodafone, ThreeUK etc.
on 13-11-2018 13:35
on 13-11-2018 13:35
on 13-11-2018 15:54
I think as long as it's not a telefonicia or o2 related sim you should be fine. So depending on what country you are in, any compatible should do as already advised.
on 14-11-2018 09:21
Hi @Ica, there's a lot of useful info and advice above that should help you get your device unlocked, but it'd be fantastic if you could let us know how you're getting on with this
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