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Picture Messages

Anonymous
Not applicable

Why am I getting charged for picture messages???

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Curr946
Level 26: Upbeat
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Either because you sent a very long text or you sent a picture....
Current Phone: Sony Xperia XZ Premium

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Curr946
Level 26: Upbeat
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Either because you sent a very long text or you sent a picture....
Current Phone: Sony Xperia XZ Premium
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adamtemp64
Level 66: Unequalled
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Because they are not standard sms messages http://www.o2.co.uk/help/account-and-billing/text-and-picture-messaging

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Cleoriff
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@AnonymousA community help guide here.

https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

Explains how simple texts can be converted into MMS which cost....

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Anonymous wrote:

Why am I getting charged for picture messages???


I'm afraid the obvious answer is because you are sending MMS messages.

If you don't send them, you won't be charged.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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