Phone chaos

[Anonymous]

My wife grabbed my phone and dashed out in a hurry- she tried unlocking the screen  about 15 times and it is now locked and asking me for an email address and password. Which would be ok if I could input in English but the language was changed to turkish and of course the alphabet is different so it wont recognise what I'm putting in.

Help??? How on earth do i solve this one?

[Anonymous]

On the keyboard screen - does it give you the option to swipe the keyboard or the space key to the side to get the English keyboard back?

If you are still using the standard keyboard, is there a little button to the left of the space bar that will take you to your keyboard settings to change the language?

[Anonymous]

That helped-thanks, but it didn't accept my email or password and I don't remember using those before, so is this what is needed? Or am I missing something. How do I get this phone usable again if I can't remember the password or email address??

[Anonymous · Accepted solution]

Go to google and click sign up in the top right hand corner, this should give you options for if you've forgotten your email address or password?

It will be the gmail details needed to unlock the phone.

[MI5]

If all else fails do a factory reset from the recovery menu.