Solved: Paid overdue bill bit says i still need to pay

Anonymous · ‎25-06-2017

Ive paid my overdues airtime bill of 34.55 but it says its still overdue but the balance is 0.00 i got a email saying its payed what should i do.

MI5 · ‎25-06-2017

Call customer services as we can't access accounts here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-06-2017

Call customer services as we can't access accounts here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-06-2017

@Anonymous Call customer service in the morning but your account may update overnight

Anonymous · ‎26-06-2017

i pay my bill via online and it takes roughly 24 hours to update, keep a hold of teh email as it will have your transaction number on their, so if it dont come off your balance when you log onto my o2 when you call customer services you can give them that transaction number and they can trace the payment on their system but to be honest its nothing to worry about just have to wait for the system to update

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Paid overdue bill bit says i still need to pay

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