PAC Codes

[IzzyR14]

I have purchased a new phone and have changed network to EE. I requested a PAC code but when I type it in to my new phone, it does not accept it. I have requested a new PAC code since this and o2 have yet to provide me with one.

[Cleoriff]

@IzzyR14 

Have you followed the advice in this guide?

Guide: How to get your PAC [June 2021 Update] 

[MI5]

@IzzyR14 

You don't need a PAC, you need an unlock code. 

Guide: Unlocking an O2 phone to use a different SIM card 

[MI5]

@IzzyR14 

For transferring a number to EE the process is here https://ee.co.uk/help/help-new/getting-started-and-upgrading/keep-my-number/how-do-i-transfer-my-num...

[jonsie]

If you have purchased a new phone then it won't or shouldnt be locked to O2

A PAC shuld be given to your new provider EE and not typed into the phone @IzzyR14 

They will transfer your number for you

[MI5]

@IzzyR14 

You also won't get a new PAC for 30 days but try following the info in the link I gave you to give your PAC to EE and see if they accept it.