Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Android

Reply
Posts: 2,174
Topics: 124
Kudos: 177
Solutions: 44
Registered: ‎06-11-2014

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

Odd, I've not had a problem with mine, and both SIM slots have the same imei. I'll be interested in hearing the outcome of this. Perhaps this could be a wide spread issue ?
Current Phone: Sony Xperia XZ Premium
Community Manager
Posts: 7,588
Registered: ‎18-02-2016

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

Hey guys I'm going to ask for clarification on how many IMEI numbers this handset should have. I'll update the this thread once I have an update. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature

Community Manager
Posts: 7,588
Registered: ‎18-02-2016

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

[ Edited ]

Hey guys I've received a response about the dual sim IMEI number question. 

 

The OnePlus device reporting only one IMEI is not a fault. An IMEI is essentially a serial number that helps us identify the device on our network and systems. Each SIM slot however will have a unique IMSI number – this is what’s needed for both SIMs to function as expected. Having 1 IMEI as opposed to 2 will not alter or limit the functionality of your device compared to one which reports two separate IMEI, but with just one IMEI it does help us to limit potential fraud and abuse on the O2 network.

 

I hope that clears it up but if there are any further questions please let me know Smiley Wink

 

Edit: @Anonymous

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature

Posts: 2,174
Topics: 124
Kudos: 177
Solutions: 44
Registered: ‎06-11-2014

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

Thanks for that.

Makes sence as if only one sim slot is used, and barred, someone could just swap to the other slot. Least this way, both slots are barred if lost.
Current Phone: Sony Xperia XZ Premium
Community Manager
Posts: 7,588
Registered: ‎18-02-2016

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

No worries @Curr946! Good to have clarification on this in case anyone thinks it's a fault down the line. Smiley Happy

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature