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Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

Just checked mine, both are the same. Don't think it's a fault
Current Phone: Sony Xperia XZ Premium
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Registered: ‎04-01-2009

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

[ Edited ]

My Samsung dual sim has two different IMEI numbers.... The numbers I have hidden are different too

20170505_102823.png

*#06# also brings up two IMEI numbers 

#justsayin 

 

[Updated: changing image size to medium]

Posts: 2,174
Topics: 124
Kudos: 177
Solutions: 44
Registered: ‎06-11-2014

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

[ Edited ]

 

Screenshot_20170505-054517_01.pngSee, mine is the same for both SIM slots. 

 

 

Surely if you loss the phone, you only have to block one imei.  Are you saying that you'd have to have to blocked on your Samsung. Very odd, as you could have a situation where only one sim slot is blocked if you don't know both imei codes and O2 can only find the one there sim was in...

 

 

 

Current Phone: Sony Xperia XZ Premium
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Registered: ‎04-04-2012

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

Strange that one plus would go against convention and even stranger that they told the op that their phone was wrong!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
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Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

Google goes crazy, stating that I have changed my number and sets it as the three UK sim (my second sim) In addition, I cannot call my three UK number from my landline or my friend's phone. It goes straight to voice mail. One plus told me that this should not happen. I also sometimes do not receive calls on my o2 sim as well. I put the sims to my backup phone the Huawei Honor 5x and it works again. 

Anonymous
Posts: 0

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

I know it's weird! 2 IMEI numbers are more difficult to block in case of loss or theft. My friend just brought a oneplus 3t midnight black and he has 2 IMEI numbers for his. Both imei numbers are different, the last couple of digits that is. 

 

I'm confused, is it meant to be this way or what?

Posts: 116,763
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Registered: ‎04-04-2012

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

I've had many dual sim phones and they have all had 2 IMEI numbers.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

I just contacted o2 customer services and told me that it is normal and that the IMEI numbers should be the same since the sim slots are for the same phone.

 

Also contacted oneplus and they told me that this isn't normal and must contact o2 for a replacement.

 

So. who should I believe and what should I do? 

Posts: 84,541
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Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

Posts: 116,763
Topics: 575
Solutions: 16,218
Registered: ‎04-04-2012

Re: Oneplus 3T Midnight Black same IMEI number for 2 sim slots

Personally, I would believe one plus......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)