OnePlus 3T on-call issue

[welshsteve76]

Since the last Oxygen or Android Update, I'm not sure which, when on a call on my 3T, I don't have the icons to switch between loudspeaker and normal anymore.

Does anybody know if this is deliberate?  Because it's extremely annoying when I'm on hold calling a company customer service waiting to be answered. Means I have to keep the phone to my ear all the time instead of being able to turn on load speaker so I can listen for when I get through instead of needing to hold the phone the whole time.

[MI5]

I don’t have that phone but on another that I have running a similar ROM you can set it to switch automatically between speaker and earpiece when you raise and lower the phone.

[pgn]

Hi @welshsteve76, the most recent update on my 3T was up to Oreo 8.0.0, and I still have the "speaker" icon on my calling screen...

I know the picture below is as a call is beng made, but the "speaker" icon has been pressed and I can hear what's going on with the phone set on the desk.  I am pretty sure it still offers that option on an incoming call too.

Haven't played around with new settings to auto-switch between earpiece and loudspeaker as mentioned by @MI5

[welshsteve76]

Thanks both.

@MI5- That's a good feature, is it in the call settings in the phone somewhere?  Must look for that.

@pgn- I think this happens when you need to use the numerical keypad to press an option for a menu.  i.e. pressing the button indicated in the below screenshot would bring up the number pad.  I have no idea then how to get back to this main call screen to access the button.  Maybe that's my problem ?

[MI5 · Accepted solution]

To get back to that screen ^^^ you press "hide"
The auto feature is in the call app settings on my Chinese phone.

[welshsteve76]

Thanks @MI5 I will check this out and try your suggestion the next time I'm on a call.

[MI5]

Yours may not say "hide" as I'm not familiar with your firmware, but it will be something similar.

Test it by calling your answerphone.

[welshsteve76]

I've just tried calling myself from my work phone.  If I press the X indicated in the screenshot below it takes me back to the main call screen, so should hopefully work if I try this when on a call where I have genuinely needed the numerical keypad.

I'll try this next time, but I think this is the issue.  Not the phone, or software, but my lack of knowledge

[MI5]

Yes, that looks like it will work.

[welshsteve76]

Thanks @MI5

 EDIT: Just noticed this is my 100th post on here WOOHOO