My HTC One has suddenly stopped receiving all texts while allowing me to text out. Anyone messaging me is told their message has been sent successfully. After spending 2 hours trying to get help: first calling O2 (who promised to ring back in 2 minutes, but didn't) then engaging in an on-line dialogue with an "O2 Guru" for an hour, I have been told to take it to my local O2 shop (5 miles away in Blackburn) and have had to make an appointment for Monday (6 days off!)
The Guru resorted to asking me to remove the SIM card and replace it (shades of Chris O'Dowd in The IT Crowd asking every caller "Have you tried turning it off and on again?")
Any idea's anyone? Seamus
