cancel
Showing results for 
Search instead for 
Did you mean: 

One plus 6 battery draining very quickly

James_T
Level 2: Apprentice
  • 21 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Having a problem with battery life not lasting very long if I take to o2 store will they be able to help me
Message 1 of 15
2,939 Views
14 REPLIES 14

Bambino
Level 84: Resplendent
  • 23071 Posts
  • 1025 Topics
  • 3675 Solutions
Registered:

@James_T You'd probably be better off contacting OnePlus support directly: https://www.oneplus.com/uk/support

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 15
2,530 Views

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

It may well be an app draining the battery. Check the battery usage in the phone's settings to see if you can spot a rogue app.

Message 3 of 15
2,527 Views

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
How long are you defining as "not very long" @James_T ?
Personally, I'm finding mine very good and always was straight out of the box. It will go 2 days easily.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 15
2,513 Views

James_T
Level 2: Apprentice
  • 21 Posts
  • 3 Topics
  • 0 Solutions
Registered:
100% to 36% in less then a hour
Message 5 of 15
2,510 Views

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Something definitely wrong there.
What do the battery stats say?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 15
2,508 Views

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

Is the phone getting hot at all? That's some drain you have there. Have you downloaded anything that coincides with the battery drain?

Message 7 of 15
2,505 Views

Cleoriff
Level 94: Supreme
  • 122915 Posts
  • 826 Topics
  • 7469 Solutions
Registered:

100% to 36% in an hour?

I would be on the phone to One Plus as suggested above.

Veritas Numquam Perit

Girl in a jacket
Message 8 of 15
2,496 Views

James_T
Level 2: Apprentice
  • 21 Posts
  • 3 Topics
  • 0 Solutions
Registered:
I going to contact OnePlus today
Yes lately the back of phone has been hot!
Battery stats not really saying anything about anything draining battery quickly!
Message 9 of 15
2,439 Views

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Have you tried rebooting?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 15
2,436 Views