on 16-11-2015 14:04
on 16-11-2015 14:04
I dont know where to start, intermittant signal, calls being sent straight to voicemail when ive got a full signal. Spoke to customer services several times who are absolutely no use whatsoever.
Time to leave I think
on 16-11-2015 14:22
on 16-11-2015 14:22
on 16-11-2015 14:39
on 16-11-2015 14:39
on 16-11-2015 14:40
on 16-11-2015 14:40
Yes and that service is pointless as it says no issues and good indoors and outdoors.
I cant even blame my handset as ive had an iPhone and a HTC both with same issues and neighbours on o2 also have terrible service.
on 16-11-2015 14:41
all I have to pay is the remainder that I owe on my handset to leave.
on 16-11-2015 14:45
on 16-11-2015 14:45
on 16-11-2015 14:48
on 16-11-2015 14:48
Yes, that's correct, but you have to cancel the airtime part as well. Be sure, if your phone is locked to O2, to get your phone unlocked before you cancel. The only way to accurately check what kind of signal you can get in the areas you frequent most is to try Pay & Go sims from each network.
on 16-11-2015 14:48
I am on refresh, but id also encourage anyone who isnt on that tarrif but recieving a poor or non existent service which contradicts what O2 tells them they should be getting to challenge for a contract termination under the Consumer Rights Act.
on 16-11-2015 14:56
on 16-11-2015 14:56
Terminating a contract on those grounds is not a simple and straightforward process. It takes time, and there are many lengthy steps to go through in order to do that. I'm not saying that someone shouldn't pursue that method if they feel justified. I'm just saying you need to be aware of how long it may take.
on 16-11-2015 17:01
on 16-11-2015 17:01