Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Android

Reply
Highlighted
Level 1: Joiner
Posts: 7
Registered: ‎26-11-2017

Re: Note 9 android pie update

@GeoffHemingway your phone might have been a genuine unlocked device with a CSC of BTU which require no network testing of the firmware. The ones from O2 I believe have a CSC of O2U. If you go to Settings>About Phone>Software Information and scroll to the bit that says Service Provider SW Ver. What does the bottom line say? Mine is O2U/O2U/O2U. I imagine yours will say BTU somewhere.
Highlighted
Level 1: Joiner
Posts: 16
Registered: ‎28-01-2019

Re: Note 9 android pie update

Yeah i would assume it had a BTU as i have 4 friends all with note 9 on 02 and none have recieved pie yet. Do we know how long it took for 02 to test the S9 version of the firmware? if theyve had it since the 24th then we can atleast get an idea of how long we wait. Sad that the s9 02 variants have had the update already when the note 9 is supposed to be the flagship etc

Highlighted
Level 1: Joiner
Posts: 5
Registered: ‎29-01-2019

Re: Note 9 android pie update

Yes, mine says BTU. Sorry for raising hopes unnecessarily 😟
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎29-01-2019

Re: Note 9 android pie update

Any updates on the ETA?

 

In the future could O2 release the update to its customers as soon as they get it?

 

Then they could only let it automatically update when they deem it "stable".

 

On the matter of whether O2 would be blamed if an update is unstable, I highly doubt anyone would make that assumption in this day and age. What are your thoughts?

Highlighted
Posts: 84,567
Topics: 716
Registered: ‎14-01-2013

Re: Note 9 android pie update

It's already rolling out @amoz

https://community.o2.co.uk/t5/Android/Android-Pie-Available/m-p/1195193#M71360

Another member posted the above. He has a Note9

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎13-09-2018

Re: Note 9 android pie update

I think all carriers should release it as soon as Samsung do... if Samsung think it is stable who are the carriers to say otherwise?
Highlighted
Level 1: Joiner
Posts: 7
Registered: ‎26-11-2017

Re: Note 9 android pie update

@Cleoriff only to factory unlocked devices and third party sold BTU/XEU devices. Phones purchased direct from O2 (O2U) are still waiting for the update.
Highlighted
Posts: 84,567
Topics: 716
Registered: ‎14-01-2013

Re: Note 9 android pie update

[ Edited ]

@danetweedale

Sorry to hear that. I was also going on what @EmilieT posted here (earlier in the thread)

https://community.o2.co.uk/t5/Android/Note-9-android-pie-update/m-p/1195011/highlight/true#M71331

ie it's being rolled out in batches...

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Level 1: Joiner
Posts: 16
Registered: ‎28-01-2019

Re: Note 9 android pie update

I have just flashed mine as I got bored with the wait. Absolute love the new software. Flashing was so easy aswell. Although I downloaded a BTU version of the software and ended up with XEU once I'd reset my device etc? Strange but not that it makes a difference I guess. I think BTU is direct from Samsung and XEU is unlocked third party... I might he mistaken though. I'd be interested to know though.
Highlighted
Posts: 84,567
Topics: 716
Registered: ‎14-01-2013

Re: Note 9 android pie update

@RL1502

 

I made a note of this when it was posted sometime ago by @MI5

 

BTU firmware is on phones that come directly from Samsung (unbranded)
XEU firmware is on Sim Free handsets that are generic (unbranded) but not Samsung

 

No doubt if I have this wrong, I will be told in the morning...LOL

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker