Nokia 5 Data Connection Usage

[IHugs]

Hi, I have a Nokia 5 on Pay as you go, I have turned off Mobile Data but every day i have a message saying I have used 2p of my £3 limit, how is the device using Mobile data when I have turned it off? Help Please

[MI5]

Do you turn off and turn on the device each day?
If so, what can happen, is that small amounts of data can be used during start up before the phone fully boots up.
This can be avoided by just switching airplane mode on and off and leaving phone on all the time.

[Tsidkenu1es]

Hi  @IHugs and  to O2 Community Forum...! where everybody becomes satisfied with the answers they get...! 

Thank you @MI5 for this tip... One more thing I learned today... 

[IHugs]

Hi unfortunately not the phone is left on all the time.

[MI5]

How exactly are you seeing this message and is your credit actually going down by 2p each day?
I'm not sure why you have a £3 limit, so trying to figure out what it is trying to tell you?

[IHugs]

I get a pop up on the screen saying "O2: Hello. You'll only pay up to £1 for using data on your phone today" and thats all, then i check my balance and notice its gone down 2p, think checking online the limit was £3 if i did use data 

[MI5 · Accepted solution]

You must still have something turned on that is using data somewhere.
Check all settings carefully again to be sure.

[EmilieT]

Hi @IHugs, and welcome to the forum 

Let us know how you get on with this after checking your settings as @MI5 suggested 

[IHugs]

@MI5 Thank you, i will check the setting the only other option is to remove the account setting its uses to connect if i can find that setting.

[MI5]

You can delete the apn in network settings if required.