This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Nokia 5.1 Android One and o2 sim

TinyTal
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎22-11-2018 12:29

on ‎22-11-2018 12:29

Every single power on the Phone ask to save the Sim APN selection choice of 2 APN's, I have to reselect and save every single time.

 

Does any one know if this is a Nokia Fault or an O2 fault

 

Thanks for any help

Message 1 of 8
2,334 Views
0 Kudos
7 REPLIES 7

MI5
Level 94: Supreme
  • 152774 Posts
  • 652 Topics
  • 29164 Solutions
Registered:

on ‎22-11-2018 12:33

on ‎22-11-2018 12:33

Sounds like an firmware issue.
Is there not a tick box to save your settings?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
2,331 Views
0 Kudos

TinyTal
Level 1: Joiner
In response to MI5
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎22-11-2018 12:35

on ‎22-11-2018 12:35

Yes, I click save every single time, its really annoying having to do this and the encryption unlock pin and the dekstip pin to login so you can then use Bio print

Message 3 of 8
2,329 Views
0 Kudos

MI5
Level 94: Supreme
In response to TinyTal
  • 152774 Posts
  • 652 Topics
  • 29164 Solutions
Registered:

on ‎22-11-2018 12:41

on ‎22-11-2018 12:41

Is check for any firmware updates then speak to Nokia.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 8
2,326 Views
0 Kudos

TinyTal
Level 1: Joiner
In response to MI5
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎22-11-2018 12:45

on ‎22-11-2018 12:45

I've looked on the Nokia websites for firmware but no new firmware is listed?

 

I will check again.

Message 5 of 8
2,322 Views
0 Kudos

MI5
Level 94: Supreme
In response to TinyTal
  • 152774 Posts
  • 652 Topics
  • 29164 Solutions
Registered:

on ‎22-11-2018 12:46

on ‎22-11-2018 12:46

Also check on the phone or join the developers program for advanced updates.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
2,321 Views
0 Kudos

TinyTal
Level 1: Joiner
In response to MI5
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎22-11-2018 13:01

on ‎22-11-2018 13:01

no firmware updates on website and no developer program on phone?

 

nokia say its the sim? works ok when I put it back in the old Microsoft windows phone.

 

 

Message 7 of 8
2,312 Views
0 Kudos

MI5
Level 94: Supreme
In response to TinyTal
  • 152774 Posts
  • 652 Topics
  • 29164 Solutions
Registered:

on ‎22-11-2018 13:55

on ‎22-11-2018 13:55

Pop into your local o2 shop and they’ll swap sim for free for you to try.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
2,303 Views
0 Kudos
Top