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BC16 · ‎12-06-2020

Hello. I've just purchased a new Nokia 1.3. I can't seem to switch it on. It starts up, goes into checking sd card then seems to shuts down. this has been going on for the last hour. Any ideas please?

MI5 · ‎12-06-2020

@BC16

Try taking the SD card out and see if it starts without it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

BC16 · ‎12-06-2020

it's working now, but will try that if it happens again. Thanks

MI5 · ‎12-06-2020

@BC16

If it's ok without the SD card it probably means the SD card is faulty or needs to be formatted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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