Has anyone else upgraded their phone? Chosen a free gift and not received the code to claim it? Waited a month as told to and its still not arrived. Phoned O2 twice and still no further on.
A quick search here on the forum will reveal that to be the case, @Apey80 - and persistence with O2 is required - either via 202 or via Social Media as per the ways in the link just below. Good luck!