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on 11-02-2020 18:20
Hi.
Recently joined O2 with a new Samsung S10 on pay monthly.
The phone is running standard firmware with Android 10.
I've activated 4G / Wi-fi calling on myO2 app.
However, I cannot find the option to enable it on the phone.
I have no option under the phone settings, wi-fi settings or 4g settings.
I was under the impression that on S10 this would work with standard (I.e. non O2 ) firmware?
Any help would be greatly appreciated
Recently joined O2 with a new Samsung S10 on pay monthly.
The phone is running standard firmware with Android 10.
I've activated 4G / Wi-fi calling on myO2 app.
However, I cannot find the option to enable it on the phone.
I have no option under the phone settings, wi-fi settings or 4g settings.
I was under the impression that on S10 this would work with standard (I.e. non O2 ) firmware?
Any help would be greatly appreciated
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on 11-02-2020 18:27
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on 11-02-2020 18:25
Not sure if this is up to date for 10 https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling
On my OP it's in network settings but on some it is in phone app settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 11-02-2020 18:27
Found the solution...!!
https://community.o2.co.uk/t5/Android/Wifi-calling-android10/m-p/1287360#M73826
https://community.o2.co.uk/t5/Android/Wifi-calling-android10/m-p/1287360#M73826
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on 11-02-2020 18:28
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on 11-02-2020 18:28
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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