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No Network on Samsung Galaxy 5 02 phone

Anonymous
Not applicable

Hi, 

 

After purchasing a second hand SG5, I had to venture out to the shops as my new phone only accepted the 02 network, for other sims like orange it demanded a network unlock code. 

 

I popped a new sim in the Samsung Galaxy 5 only to read theres no network. 

 

Possibly the phone is barred, but how do I know for sure that the phone is barred? How can I find out and how can I resolve this issue ?

Message 1 of 14
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Cleoriff
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What a sad scam this is....And on the rise now as people see it as such a money making scheme..:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 11 of 14
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Anonymous
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And the police are unlikely to get involved. If you are lucky they might try once but otherwise they tend to have bigger stuff to deal with
Message 12 of 14
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MI5
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People like this are generally "known" to the Police so it can't hurt to report it.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 14
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Anonymous
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@Anonymous wrote:

hi, thank you for your response. I did the check mend, it turns out the person who sold me the phone reported it lost or stolen to to mobile network. 

 

what are my next steps? how do I proceed from here?


I'm saddened to learn you've been scammed. Sadly integrity isn't high up on some peoples lists. 

 

As as said above if it's eBay start a dispute. If you've bought it off Gumtree etc and paid Cash then I'm afraid it's an expensive learning curve. 

Message 14 of 14
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