Re: No Dataroamin

Anonymous · ‎03-12-2017

I have Samsung 6. Since 30thNov and the demise of TuGo I enabled my phone to have Wi-Fi calling however I now cannot access any data unless by wifi. I have checked all the settings. I have switched phone on and off. I had my son look at it and there is no joy

MI5 · ‎03-12-2017

Is this in UK or roaming outside of UK?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎04-12-2017

@AnonymousIf abroad, maybe you should turn WiFi calling off. It doesn't work outside of the UK so may be causing problems....just a thought?

Veritas Numquam Perit

MI5 · ‎04-12-2017

That aspect alone doesn’t affect data on my EE phone but doesn’t mean o2 is the same I guess.
The answers though are very different depending on the op being in uk or abroad so without that answering it’s all guesswork.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎04-12-2017

I am in the UK... sadly

Anonymous · ‎04-12-2017

I can no longer see how to turn Wi-Fi calling off if I wanted to !?

MI5 · ‎04-12-2017

If you are in the uk it won’t be an issue with WiFi calling.
Have you checked your MyO2 to see if you have any data left this month?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎05-12-2017

Hey @Anonymous have you made any progress with reactivating your mobile data?

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No Dataroamin

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