New Samsung S20

[Maxie]

When is the three day release date I was expecting as I have not got email about delivery yet or do I get it on the 10th march so confused

[Bambino]

@Maxie  This is not O2. This is a customer community. I believe there may be a release date delay because of the corona virus problems.

[MI5 · Accepted solution]

@Maxie 

There are delays I'm afraid.

You should contact customer service if you've not heard anything about your order Guide: How to find help & contact O2 

[Maxie]

Not sure what u mean as I am a customer on pay monthly sim and applied for new S20 release

[MI5]

@Maxie 

Phones are in limited supply and new stock will be delayed.

Call customer service to find out the status of your order Guide: How to find help & contact O2 

[Maxie]

OK thank you for ur help😊

[MI5]

Hope you get yours soon

[AlexH95]

Hi Maxie,

If ordered before the 20th it'll be in the next 3 week's. (Including this week)

If you ordered past the 20th it'll be April 3rd on wards.

Sadly this is as much information O2 can give also don't be surprised if you get a delivery and no tracking it happens alot on pre orders.

Dont worry to much Samsung have extended the Ear bud timescales to address this.

[Teejay112]

What a joke