08-11-2012 23:24
08-11-2012 23:24
Hi guys
The contract with my new Galaxy S3 says I get unlimited access to BT wifi, trouble is I have never been able to get a conection, as anyone managed it.
i have been onto customer service who have been as much use as a chocolate tea pot.
i have lost count of the number of times I have texted wifi to 2121 and still I do not get a connection.
all I get when I try to join a BT wifi page is the standard BT page, should it not show an option to cone t through O2. I know my username and password are correct but still no connection.
anyone know what's going on, or has anyone managed to connect to a by wifi hotspot.
thanks for any help with this.
Jeanette
Solved! Go to Solution.
08-11-2012 23:27 - edited 08-11-2012 23:28
08-11-2012 23:27 - edited 08-11-2012 23:28
Answered in your other thread here:
08-11-2012 23:27 - edited 08-11-2012 23:28
08-11-2012 23:27 - edited 08-11-2012 23:28
Answered in your other thread here:
10-11-2012 09:38
i had the same problem, i filled out sign in on the bt page and it has worked for me, but i have been told some people have done this a few times to log into wifi...
10-11-2012 16:53
10-11-2012 16:53
24-11-2012 10:59
Hi all
o2 are still assuring me that I should be able to connect to the BT-Wifi network and that on the landing page there should be an option to log on as an o2 customer, but every time I try I just get the standard BT landing page with no o2 logon option and obviously my o2 logon detail are rejected when I dry them.
this is the same regardless of what the hotspot says it is, BtOpenzon, BT-Wifi, BT-Wifi and Fone, its all the same no o2 customer log on.
I am going back to the shop I got the phone from with my paperwork which says unlimited wifi through BT Wifi to see what excuse they come up with on Monday.
Jeanette
24-11-2012 12:37
24-11-2012 12:37
24-11-2012 14:50 - edited 24-11-2012 14:51
24-11-2012 14:50 - edited 24-11-2012 14:51
@Anonymous wrote:Hi all
o2 are still assuring me that I should be able to connect to the BT-Wifi network and that on the landing page there should be an option to log on as an o2 customer, but every time I try I just get the standard BT landing page with no o2 logon option and obviously my o2 logon detail are rejected when I dry them.
Try the answers you have already been given in your other thread and you'll know exactly what to do:
15-01-2013 22:30
15-01-2013 22:38
Yes but it says connected in the wifi bit on my phone - I just cannot log in? - So do I forget it and go to roaming?
15-01-2013 23:26
15-01-2013 23:26