
Anonymous
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on 05-11-2012 09:58
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on 05-11-2012 09:58
can someone tell me why, when I try to sign into 'My 02' on my Samsung Galaxy, I so often get the message to 'check your network connections'. I have WiFi switched on and Packet Data - what else do I need? I also get the same message often when I try to get online. I'm getting a bit fed up!
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on 05-11-2012 11:22
It simply means there is no network connection. Sometimes you can be connected to a wifi signal with no internet connection behind it (check for router issues) or switch to 3g data and see if you can connect that way.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-11-2012 11:22
It simply means there is no network connection. Sometimes you can be connected to a wifi signal with no internet connection behind it (check for router issues) or switch to 3g data and see if you can connect that way.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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