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My recently bought mobile phone drops on calls

Jany
Level 1: Joiner
  • 1 Posts
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on ‎09-08-2021 16:43

on ‎09-08-2021 16:43

Why is o2 dropping calls

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madasaf1sh
Level 78: King of Kings
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on ‎09-08-2021 16:59

on ‎09-08-2021 16:59

@Jany 


Could be a number of reasons, poor connection on either side of the conversation, low signal, Handset Issue, Sim Card Issue, Mast issues. 


Without more information its hard to tell why? 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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TheresaV
Former Staff
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on ‎18-08-2021 11:24

on ‎18-08-2021 11:24

Hi @Jany could you give us a bit more information on your issue?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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