Solved: My phone won't work in USA

Anonymous · ‎05-05-2013

I am on holiday in the USA and my Samsung is showing 'emergency calls only' with a tiny 'R' by the signal bar. Before I left England, I took the phone into an O2 shop as I didn't want to rack up a huge internet bill and only wanted to use the phone for calls and texts. The chap did something which I understood to be turning off the roaming facility. Did this effectively bar all phone use? That doesn't make sense. Can anyone help - in words a six year old would understand as I am not too mobile-phone savvy.

MI5 · ‎05-05-2013

Settings >More >Mobile Networks. Change network mode to "Auto" then goto Network operators and chose "Automatically select preferred network". Restart the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎05-05-2013

Settings >More >Mobile Networks. Change network mode to "Auto" then goto Network operators and chose "Automatically select preferred network". Restart the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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