I'm using my Galaxy Mini 2 on a O2 Simplicity contract and the handset gave me a message to check if there was a firmware update about 2 weeks ago.
So, connecting the handset to my PC through the provided USB cable my PC started to download the Samsung Kies software but seemed to hang whilst doing this. After several minutes an error message appeared through InstallShield Wizard in Vista saying:
You are not connected to the Internet. Installation cannot proceed. Please check the Internet connection and try again.
Well, that's incorrect because I am always connected to the Internet using VirginMedia Cable Broadband.
I have now tried this operation many times and between have re-booted my PC, Defraged, and even Diagnosed and Repaired the Internet connection to give me a new IP address.
None of this has resolved this issue.
Has anyone else had this, or a similar problem with Kies and can they tell me how they solved it and installed Kies to work successfully.
