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Mobile network not available

BobFromMaine
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I can't make or receive calls. I get a "mobile network not available" message. 
I have a Google Pixel 2. I have been using this SIM card for about 3 months; I topped up recently and have credit; and I am not in Airplane Mode. "Automatically select network" is turned on, but "Network" is greyed out and nothing is listed below it (i.e., no network name shows). Any ideas? Thanks,

 

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BobFromMaine
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Problem solved by restarting the phone. My duh. Thanks for your input.

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Anonymous
Not applicable

@BobFromMaine There was a nationwide outage on Thursday. Have you tried this? https://status.o2.co.uk

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MI5
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Some checks to narrow down the issue here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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BobFromMaine
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Problem solved by restarting the phone. My duh. Thanks for your input.

View solution in original post

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MI5
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Well done slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Your welcome & welcome to the forum
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Martin-O2
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We have an official topic about the earlier issues with the network so we're locking this thread to keep the conversation in one place. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

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