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Memory card Samsung 7

Lee4
Level 1: Joiner
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Had the same memory card for years, after a software update on my phone it no longer reads it there asks me to format the card. It never gets past 20% before stopping for several minutes n then times out. This also happens with brand new cards I've purchased. Anyone help?
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MI5
Level 94: Supreme
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@Lee4 

Sounds like you need to backup your phone and do a factory reset.

How to backup Guide: Backing up your phone 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120804 Posts
  • 605 Topics
  • 18232 Solutions
Registered:

@Lee4 

Sounds like you need to backup your phone and do a factory reset.

How to backup Guide: Backing up your phone 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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EmilieT
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Good morning @Lee4, and welcome to the forum Wave

 

Let us know how you get on with your phone and memory card, and if the advice above helps you get it all sorted slight_smile

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