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Lost phone

Anonymous
Not applicable

Lost my phone

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Bambino
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@Anonymous  You need to contact customer service as soon as possible to report the phone lost and also report it to the police. http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Cleoriff
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@AnonymousA guide here http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

If you have insurance you should also contact them asap

Veritas Numquam Perit

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MI5
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If claiming on insurance you will also need proof of usage on the network which CS can also supply you with if you ask them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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