Hello. I flashed my phone via kies to the new O2 firmware 4.1.2 from 4.1.1.
I didnt notice the problem immediatly as i was using wifi. My battery was excellent and was was running well. I decided to see how my phone was with wifi off and whether there was any 3g battery drain so i turned off wifi and left for the night.
Next morning phone had drained about 8% per hour and had dropped to 35% from 100% with no use in 8 hours. It had been permanatly kept awake. Most strange. I then started to look into what was happening and at this point i realised it was connected to 3G or mostly H was displayed but i had no bandwidth, i couldnt download anything or sync anything. Speed tests were failing saying no internet connection or just stuck at trying.
The green upload arrow is nearly permanatly lit up but the orange download arrow never comes on.
I spoke to o2 helpdesk and they were not very helpful to be honest. Pleasant dont get me wrong but not very technically minded. Someone suggested i reflashed it.
I ended up reflashing phone via kies, then doing a factory reset and still the same. I then phoned o2 again and someone suggested flashing back to 4.1.1 so i did this with odin and its still the same. I initially thought it must be a hardware error but after messing about and reinstalling my phone 3 times, i get a VERY slow signal via 2G but it does SLOWLY work on 2G so the modem cannot be at fault.
I have noticed though when connected with H in the top corner, it never says H+ anymore, always H and then changes to 3G far more than it use to. Also in phone status i am connected as HSPDA. It always use to say HSPDA:9. Im thinking it must be something to do with this? If i disconnect 3g and change to GSM only, i connect to either EDGE or GPRS but the orange download arrow is on under the E or G. Its only when on H (hspda).
I'm hoping i dont have to RMA my phone but i have spent 24 hours trying to sort it out and am quite fed up know. Can someone check there settings to mine and tell me if theres is the same and if they get H+ and HSPDA:9 or just HSPDA.
My mobile settings are:-
O2 MOBILE WEB - mobile.o2.co.uk
PROXY - NOT SET
PORT - NOT SET
USERNAME - O2WEB
PASSWORD - PASSWORD
SERVER - NOT SET
MMSC - NOT SET
MMS PROXY - NOT SET
MMS PORT - NOT SET
MCC - 234
MNC - 10
AUTHENTICATION TYPE - PAP (SOMEONE SAID THIS SHOULD BE CHAP BUT I CANT CHANGE IT)
APN TYPE - DEFAULT,SUPL
APN PROTOCOL IPV4
ENABLE/DISABLE APN - APN ENABLED
BEARER - UNSPECIFIED.
then
O2MMS
NAME - O2 MMS
APN - WAP.O2.CO.UK
USERNAME - O2WAP
PASSWORD - PASSWORD
MMSC HTTP://MMSC.MMS.O2.CO.UK:8002
MMS PROXY - 82.132.254.1
MMS PORT - 8080
MCC - 234
MNC - 10
AUTHENTIFICATION TYPE - PAP
APN TYPE - MMS
APN PROTOCOL - IPV4
ENABLE/DISABLE APN - APS ENABLED
BEARER - UNSPECIFIC.
1 last thing to say, i was on the phone to o2 3 times and each time it cut out and i had to ring back. i decided to disable 3g and put phone to 2g and the calls were rock solid. i noticed whilst on the phone when it kept cutting out, every time it changed from H to 3G, the phone connection cut out and the line went dead.
I please hope someone can help or i feel i will have to RMA my phone.
The last conversation with o2 was take my phone to a shop, it shoulds like a hardware fault and they will check it with their equiptment and then repair if needed. i dont have another phone and dont have access to another one so cant really afford to send my phone off for repair.
Sorry, very long message, i hope some o2 GURU can help please!
