LG G4

[Anonymous]

Hi,

Anyone experienced problems with LG G4, where the phone won't start up, or gets to the LG Life is good screen and turns off? Tried to do a hard reset but, when I go to the option to erase all data, I press yes and the phone just freezes.

Its still in warranty, purchased on 7/6/2015, but any ideas welcome.

Cheers,

Prem

[jonsie]

Is this the bootloop problem whereby LG will replace motherboards free?

http://www.ibtimes.co.uk/lg-offers-free-repair-g4-devices-affected-by-bootloop-issue-1540292

[MI5]

Look here (scroll down to "Six months or more" http://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
Loads of evidence of motherboard failures can be got off the web to support too.

[MI5]

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@jonsie wrote:

Is this the bootloop problem whereby LG will replace motherboards free?

http://www.ibtimes.co.uk/lg-offers-free-repair-g4-devices-affected-by-bootloop-issue-1540292

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Yes, advised of that already but phone had already been taken to O2 😞

[jonsie]

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@MI5 wrote:

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@jonsie wrote:

Is this the bootloop problem whereby LG will replace motherboards free?

http://www.ibtimes.co.uk/lg-offers-free-repair-g4-devices-affected-by-bootloop-issue-1540292

---

Yes, advised of that already but phone had already been taken to O2 😞

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Then being an 'approved' LG repairer there shouldn't be a problem.....

[MI5]

Clearly

[jonsie]

Just theory you understand....:smileywink:

[MI5]

Fully - Perfectly reasonable

[Anonymous]

The Guru has had a response from his email, now seems to be all good Hello Thanks for your email. We have validated your proof of purchase and it has been accepted. This handset will now be processed to our engineers. If there is anything else we can help with please let us know. Have a nice day. Kind regards O2 UK POP Team Administration Assistant ANOVO Vulcan Road North, Norwich Norfolk, NR6 6AQ

[MI5]

Still hoping for the best

[Cleoriff]

Good news then @Anonymous. Wait and see game now then....:smileywink: