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Posts: 70,190
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Registered: ‎04-01-2009

Re: LG G4

Posts: 88,181
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Registered: ‎04-04-2012

Re: LG G4

Look here (scroll down to "Six months or more" http://www.which.co.uk/consumer-rights/regulation/consumer-rights-act
Loads of evidence of motherboard failures can be got off the web to support too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 88,181
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Registered: ‎04-04-2012

Re: LG G4


@jonsie wrote:

Is this the bootloop problem whereby LG will replace motherboards free?

http://www.ibtimes.co.uk/lg-offers-free-repair-g4-devices-affected-by-bootloop-issue-1540292


Yes, advised of that already but phone had already been taken to O2 Smiley Sad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Posts: 70,190
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: LG G4


@MI5 wrote:

@jonsie wrote:

Is this the bootloop problem whereby LG will replace motherboards free?

http://www.ibtimes.co.uk/lg-offers-free-repair-g4-devices-affected-by-bootloop-issue-1540292


Yes, advised of that already but phone had already been taken to O2 Smiley Sad


Then being an 'approved' LG repairer there shouldn't be a problem.....Whistle

Highlighted
Posts: 88,181
Topics: 532
Solutions: 11,378
Registered: ‎04-04-2012

Re: LG G4

Clearly Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,190
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: LG G4

Just theory you understand....Smiley Wink

Posts: 88,181
Topics: 532
Solutions: 11,378
Registered: ‎04-04-2012

Re: LG G4

Fully - Perfectly reasonable Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: LG G4

The Guru has had a response from his email, now seems to be all good Hello Thanks for your email. We have validated your proof of purchase and it has been accepted. This handset will now be processed to our engineers. If there is anything else we can help with please let us know. Have a nice day. Kind regards O2 UK POP Team Administration Assistant ANOVO Vulcan Road North, Norwich Norfolk, NR6 6AQ
Posts: 88,181
Topics: 532
Solutions: 11,378
Registered: ‎04-04-2012

Re: LG G4

Still hoping for the best Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Posts: 72,644
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Registered: ‎14-01-2013

Re: LG G4

Good news then @Anonymous. Wait and see game now then....Smiley Wink

*The Game Is On*